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Aastra released an RP to SIP conversion firmware today. This is designed to help customers of AastraLink RP phones to re-use their existing phones with standard SIP based phone systems and soft switches. The Aastralink RP phones were originally designed to work only with Microsoft Response Point phone systems including the Aastralink Pro RP system. Since the fate of Response Point is up in the air with Microsoft’s plans for  [ Read More ]

What’s the big deal about Response Point?

It has been about 15 months since we first started offering Microsoft Response Point phone systems so I thought it would be a good idea to reflect on Response Point’s strengths, weaknesses and positioning in the small business phone system market. I’ll start with a brief history of Response Point: Intro to RP Response Point was designed with the purpose of creating a small business phone system that was: 1-  [ Read More ]

Microsoft Response Point SP2 Upgrade Procedure for Syspine

Microsoft Response Point SP2 Upgrade Procedure for Syspine base unit, IP Phone 310 and Aastra phones (Please note that the procedure is available at http://www.syspine.com/download/sp2.html) Download and install Microsoft Response Point 1.0 Service Pack 2 from Microsoft website: http://www.microsoft.com/responsepoint/SP2/default.aspx Start RP Administrator and upgrade the base unit. Upgrade Syspine Base Unit OEM Firmware Upgrade Syspine ATA Firmware Upgrade Syspine Phones firmware Upgrade Aastra Phones firmware The base unit upgrade process  [ Read More ]

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