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Microsoft releases Service Pack 2 for Microsoft Response Point 1.0

Microsoft released SP2 for Microsoft Response Point today. The New Feature of MSRP SP2 are listed below: Intercom: Make 2-way intercom calls or send 1-way pages to individuals or groups using the intercom system. Customizable After-Hours Schedule: Schedule the Automated Receptionist to handle calls afterhours, on holidays, and during business closures. VPN Access: Enable VPN access so that people can use the phone system from remote networks. Customizable URLs in  [ Read More ]

Remote User Solution in Response Point

If you’ve ever tried to extend Microsoft Response Point to remote users and/or soft phones, you’ve probably realized there is no built in support for this. Well in this post, we present a relatively simple solution to this problem. First of all, this solution assumes you have an account with a VoIP provider. The first step is to create local extensions for each remote user via the Response Point Administrator.  [ Read More ]

Aastra: Response Point Maintenance Release

Aastra Telecom announces the availability of a maintenance software release for Aastra’s Response Point™ phones. Maintenance release 2.1.1.118 for Aastra’s Response Point™ phones is now available on the AastraLink RP™ website. This release offers a number operational enhancements including: Improved configuration options for the RP 6753i phone. Programming restrictions have been removed for the top two programmable keys to increase flexibility and configuration options Improved interoperability with Response Point™ Service  [ Read More ]

Response Point Marketing Programs

We are participating in a number of marketing programs aimed at lead generation. Here are some the events to look out for in the weeks to come: SOHO / SME Expo – Toronto and Vancouver We had a great event at the recent SOHO / SME Conference and Expo in Toronto on October 1st. Thanks to those partners who showed up to support us. We picked up some great leads  [ Read More ]

New RP Products – Coming Soon!

We’re excited to announce the following new Response Point products are expected in the weeks to follow: Quintum Response Point Analog VoIP Gateway – 4-Port FXS The Quintum Response Point analog 4 Port FXS Gateway supports 4 simultaneous VoIP calls, and lets you connect Response Point phone system with your existing analog phones, fax machines and other modem-based devices. Quintum Response Point Digital VoIP Gateway – T1 / E1 /  [ Read More ]

Syspine Phones Shortcut Codes / Star Codes / Settings / Shortcut Keys or Command Codes

Syspine Phones Shortcut Codes / Star Codes / Settings / Shortcut Keys or Command Codes Following has been recompiled from different sources including the response point mailing list. # Enter key, used for immediate dialling 886# Dial Voicemail 822# Dial Auto Attendant locally (IVR); Good for checking welcome greetings 872# Dial the Analog Paging System of Syspine / Intercom #*47* Displays IP Address of the phone on LCD (#*IP#) #*6368#  [ Read More ]

How to reset the password of Syspine?

You can reset the password of Syspine base unit if you have physical access to the system. You need to look into the “Utilities” folder in the installation CD Rom that came with your Syspine System. You will see a password reset utility there. Please copy it to a USB Drive and plug it into the Syspine Base Unit. Instructions are included in the same folder. It is recommended that  [ Read More ]

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