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Aastra released an RP to SIP conversion firmware today. This is designed to help customers of AastraLink RP phones to re-use their existing phones with standard SIP based phone systems and soft switches. The Aastralink RP phones were originally designed to work only with Microsoft Response Point phone systems including the Aastralink Pro RP system. Since the fate of Response Point is up in the air with Microsoft’s plans for  [ Read More ]

Microsoft Response Point SP2 Upgrade Procedure for Syspine

Microsoft Response Point SP2 Upgrade Procedure for Syspine base unit, IP Phone 310 and Aastra phones (Please note that the procedure is available at http://www.syspine.com/download/sp2.html) Download and install Microsoft Response Point 1.0 Service Pack 2 from Microsoft website: http://www.microsoft.com/responsepoint/SP2/default.aspx Start RP Administrator and upgrade the base unit. Upgrade Syspine Base Unit OEM Firmware Upgrade Syspine ATA Firmware Upgrade Syspine Phones firmware Upgrade Aastra Phones firmware The base unit upgrade process  [ Read More ]

You can see this message in either one of the following cases: 1.    You have recently upgraded your Response Point system to Service Pack 1 (SP1) 2.    You are trying to configure a new phone with the system In either case you need to upgrade the phone firmware. You can do it from the Administrator application, or you can do it manually. In the RP Administrator, click “Upgrade Device Firmware”.  [ Read More ]

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