VoIP Blog by VoipSuperstore

A blog about VoIP Phones, VoIP Phone Systems & VoIP Services

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Implementing Microsoft Lync can be quite challenging for small and medium businesses’ (SMBs) considering the variety of products on their existing networks that may not be compatible or certified with Lync such as: • Non­-Compliant SIP Phones • Non­-Compliant IP PBX • PSTN Lines • Analog Phones • ISDN Phones • Fax • PBX Many SMBs want to install Microsoft Lync but find it cost prohibitive to replace all their existing  [ Read More ]

Are you an entrepreneur? a small business owner? Are you considering replacing your analog or legacy phone system with VoIP? Perhaps you have heard about VoIP but are unsure if it is right for you. This article will help explain why a VoIP Phone System is inevitable choice for a small business. Although small business voip services can get numerous benefits from using an appropriate VoIP Phone System. Here we  [ Read More ]

Would you like to know the secret of all successful businesses? They listen to their customers. If you want to retain your existing customers as well as increase your customer base, then you must provide excellent customer service with the help of an efficient call center system with well-trained customer service representatives. The most efficient and economical way to add call center features to the customer support process is to  [ Read More ]

Session Border Controller Before I start explaining what is a Session Border Controller, let me first explain the architecture of a typical VoIP network, which will help you visualize and understand the purpose and functionality of SBC easily. In a typical company, each employee has an extension on his/her desk connected to an IP PBX or phone system. The phone system may be connected to the outside world using a combination of  [ Read More ]

Choosing the best VoIP wireless phone There are many suitable VoIP Wireless phone solutions available depending on scale, coverage and environment involved. Before choosing a VoIP Wireless Phone, it is a good idea to define your requirements. Here are some good questions to ask yourself: – Who will be using the VoIP Wireless phone? – Where will they be using it? – What times of day and for how long  [ Read More ]

Introduction to 3CX Phone System for Windows 3CX is a software based communication solution that runs on Microsoft Windows. It is designed to replace the traditional hardware PBX or phone system. This award winning technology raises the bar for what you would expect from your phone system. Technology behind 3CX Phone System for Windows The technology used in 3CX is based on the popular SIP standard. This means it supports  [ Read More ]

Payback on VoIP

Businesses can benefit tremendously from incorporating VoIP in their communication strategy. Most people are familiar with the cost savings associated with Payback on VoIP. While saving money on long distance is great, it is just the tip of the iceberg. Here are just a few areas worth looking into. Productivity Gains Advanced features and integration between phone and computer enable users to be more productive and efficient. Popular features include  [ Read More ]

Aastra released an RP to SIP conversion firmware today. This is designed to help customers of AastraLink RP phones to re-use their existing phones with standard SIP based phone systems and soft switches. The Aastralink RP phones were originally designed to work only with Microsoft Response Point phone systems including the Aastralink Pro RP system. Since the fate of Response Point is up in the air with Microsoft’s plans for  [ Read More ]

In tough economic times, many businesses are looking to cut or delay big ticket purchases like a new phone system. Enabling an Old Phone System to integrate with Skype can breathe new life into old technology by delivering new features and cost savings without an expensive forklift replacement. Skype gateways can do just that by seamlessly connecting your existing phone system to Skype – the world’s largest free VoIP network.Upgrade  [ Read More ]

3CX Phone System recently announced their new Hotel Module, a solution aimed at hotels and hospitality environments. The hotel module was designed to perform the following functions: Check in and Check out of guests Setting of guest extensions to Do not Disturb Blocking of external calls Schedule wake up calls Allow housekeeping to set room status Track guest calls and list them upon check out for easy billing The 3CX  [ Read More ]

Utilizing The Intern

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SIP Trunking / Busin

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Top 6 reasons why yo

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Choosing a Small Bus

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Hosted vs. On Premis

The two most common types of VoIP Phone Systems for ...

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