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Archive for the ‘3CX’ Category

3CX Mobile Device Management for Android and iPhone coming soon!

3CX Mobile Device Management for iPhone and Android will enable businesses to protect valuable data and remotely manage smartphones and tablets.

Are you an entrepreneur? a small business owner? Are you considering replacing your analog or legacy phone system with VoIP? Perhaps you have heard about VoIP but are unsure if it is right for you. This article will help explain why a VoIP Phone System is inevitable choice for a small business. Although small business voip services can get numerous benefits from using an appropriate VoIP Phone System. Here we  [ Read More ]

Would you like to know the secret of all successful businesses? They listen to their customers. If you want to retain your existing customers as well as increase your customer base, then you must provide excellent customer service with the help of an efficient call center system with well-trained customer service representatives. The most efficient and economical way to add call center features to the customer support process is to  [ Read More ]

Session Border Controller Before I start explaining what is a Session Border Controller, let me first explain the architecture of a typical VoIP network, which will help you visualize and understand the purpose and functionality of SBC easily. In a typical company, each employee has an extension on his/her desk connected to an IP PBX or phone system. The phone system may be connected to the outside world using a combination of  [ Read More ]

Introduction to 3CX Phone System for Windows 3CX is a software based communication solution that runs on Microsoft Windows. It is designed to replace the traditional hardware PBX or phone system. This award winning technology raises the bar for what you would expect from your phone system. Technology behind 3CX Phone System for Windows The technology used in 3CX is based on the popular SIP standard. This means it supports  [ Read More ]

Aastra released an RP to SIP conversion firmware today. This is designed to help customers of AastraLink RP phones to re-use their existing phones with standard SIP based phone systems and soft switches. The Aastralink RP phones were originally designed to work only with Microsoft Response Point phone systems including the Aastralink Pro RP system. Since the fate of Response Point is up in the air with Microsoft’s plans for  [ Read More ]

New Hotel Module for 3CX Phone System

3CX Phone System recently announced their new Hotel Module, a solution aimed at hotels and hospitality environments. The hotel module was designed to perform the following functions: Check in and Check out of guests Setting of guest extensions to Do not Disturb Blocking of external calls Schedule wake up calls Allow housekeeping to set room status Track guest calls and list them upon check out for easy billing The 3CX  [ Read More ]

3CX launches Version 7.1 – includes Personal Phone Assistant

3X just announced the release of Version 7.1 of their software phone system for Windows. The main feature with v7.1 is the inclusion of 3X Personal Phone Assistant for ALL users. 3CX Phone System for Windows 7.1 includes 3X Assistant, a desktop utility that drastically improves phone usability and user productivity. 3X Assistant offers extension users an easy way to transfer, divert, launch or park calls – via “drag and  [ Read More ]

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